Payment Policy

This page explains how payments are handled when you place an order with Marisol Lane.

Accepted payment methods

We accept Visa, Mastercard, American Express, and Maestro. You can also check out using Shop Pay, Apple Pay, or Google Pay. PayPal is available as well; selecting PayPal will redirect you to PayPal to complete your payment.

Currency

All prices on marisollane.com are shown in US Dollars (USD).

Sales tax

Sales tax is calculated at checkout based on your shipping address and applicable state and local tax rates.

Payment security

All payments are made over an encrypted connection. Marisol Lane does not store complete card numbers on its own systems; payments are processed by certified payment service providers.

Authorization and charges

When you place an order, the payment amount is authorized on your card or account. The full charge is completed once your order ships.

Declined payments

If a payment is declined, check that your card details and billing address were entered correctly, try an alternative payment method, or contact your bank for more information.

Pending charges on cancelled orders

If an order is cancelled after a payment was authorized, the pending charge may still appear on your statement for a few business days, depending on your bank, before it is released.

Order screening

Orders may be reviewed for fraud prevention purposes before they are shipped.

Refunds

Refunds are issued to the original payment method used for the order. See our Refund Policy for timeframes.

Customer Support

Store Name: Marisol Lane

Operated by: Athleticy

Business Address: Im Untertal 4, 79215 Elzach, Germany

Warehouse Address: 116 W 26th St, Wilmington, DE 19802, USA

Email: info@marisollane.com

Tel.: +13025562435

Contact Form: Contact

Customer service hours: Monday–Friday, 9:00 AM–5:00 PM (GMT-05:00)

We respond within 24 hours on business days. Messages received over the weekend are answered on the next business day.